Contact support

Email the Nairo support team when you need help beyond the Help Center.

Updated 3 August 2026

If a Help Center article does not solve your issue, contact the Nairo support team by email.

How to contact support

Email support@nairobilabs.com.

Include:

  • What you were trying to do
  • What you expected to happen
  • What happened instead
  • The approximate time of the issue
  • Screenshots if they help, without sensitive customer data

Need more help?

If you are stuck, email support@nairobilabs.com.