NairoHelp

Report a problem

Use Help in the user menu to report a problem to Nairo support by email.

Updated 4 August 2026

Report a problem when something in Nairo does not work as expected.

Report from the product

  1. Open the user menu

    Select your name or avatar in the sidebar footer.

  2. Open Help

    Select Help.

  3. Select Report a problem

    Choose Report a problem. Nairo opens an email to support with a support request subject.

    Help menu with Report a problem option
    Report a problem opens an email to support.

  4. Send the email

    Describe the issue and send the message. If your email app does not open, copy the support address and contact the team directly.

Need more help?

If you are stuck, email support@nairobilabs.com.